Эксперт

Сергей

Задать вопрос

Мы готовы помочь Вам.

Read and translate the text. Write down the translation of the first paragraph.

The World’s Largest Coffee Company

1. Starbucks is the world’s largest and most popular coffee company. Since the beginning, this premier café aimed to deliver the world’s finest fresh-roasted coffee. Today the company dominates the industry and has created a brand that is tantamount with loyalty, integrity and proven longevity. Starbucks is not just a name, but a culture. The corporate social responsibility of the Starbucks Corporation address the following issues: Starbucks commitment to the environment, Starbucks commitment to the employees, Starbucks commitment to consumers, discussions of ethical and unethical business behavior, and Starbucks commitment and response to shareholders.

Задание 1.

Крупнейшая в мире кофейная компания

1. Starbucks — крупнейшая в мире и самая популярная кофейная компания. С самого начала это главное кафе стремилось доставить самый лучший в мире свежеобжаренный кофе. Сегодня компания лидирует в отрасли и создала бренд, который ассоциируется с лояльностью, честностью и доказанной долговечностью. Starbucks — это не просто бренд, а культура. Корпоративная социальная ответственность корпорации Starbucks направлена на решение следующих вопросов: заинтересованность компании Starbucks в сохранении окружающей среды, заинтересованность в сотрудниках, заинтересованность в потребителях, обсуждение этических и неэтичных норм делового поведения и заинтересованность в акционерах.
2. Decide whether the following statements are a) true, b) false or c) information is not available in the text.
3. The best way to get the clientele what they want is to be aware of their demographic clusters.
4. Starbucks was founded in Seattle, Washington in 1971. As of November 2016, it operates 23,768 locations worldwide.
5. The company Starbucks does not take into account customers with severe disabilities.

III. Complete the sentences (1-6) with the most suitable prepositions (a-d).

1. We must inform the management………. what is going on. a) on b) for c) with d) of
2. Workers pulled together and asked the management ……….a raise. a) of b) with c) for d) on
3. A successful business is built ……..careful financial management. a) up b) on c) with d) at
4. The management ……….this store has terrible customer service skills. a) for b) of c) with d) at
5. In the modern world it is normal for companies to do projects ………..other countries. a) about b) in c) by d) at
6. The basic elements of modern management practices can be traced ……….ancient times. a) to b) in c) at d) about

1. Match the words (1-10) with their definitions (a-j).
2. information a) the way of life, especially the general customs and beliefs, of a particular group of people at a particular time
3. executive b) all the customers of a business considered as a group
4. to resign c) special ability to do something
5. reform d) the fixed amount of money that you earn each month or year from your job
6. skill e) a purpose or something that you want to achieve
7. culture f) to give up a job or position by telling your employee that you are leaving
8. clientele g) information collected for use
9. salary h) an improvement or set of improvements made to a system, law, organization, etc. in order to make it more modern or effective
10. goal i) facts or details about a person, company, product, etc.
11. data j) someone who has an important position in business, making decisions

1. Complete the sentences (1-10) with the words (a-j).
2. a) information b) executive c) resigned d) reforms e) skills f) culture g) clientele h) salaries i) goals j) data
3. I didn’t like the way the company was being run so I…….
4. Our…….. includes several multinational companies.
5. The government brought in several market …….to strengthen the economy.
6. Over the past three years, we’ve changed the company …….here.
7. More and more people are giving up jobs with huge……. to move to a slower, more relaxed lifestyle.
8. Management is the process of coordinating the resources of an organization to achieve the……..of the organization.
9. This document is for the ……..of our international customers.
10. A top manager is an upper-level………who guides and controls the overall activities of the organization.
11. The committee needs someone who has some …….. in financial planning.
12. Today, business, government, and other organizations depend on computers to process …….. and to make information available for decision-making.

VI . Match (1-10) with (a-j) to make up sentences.

1. A successful business is built on
2. Very often poor quality service is the result of

3.The company is starting a new round of negotiations

4. She works as a project manager for
5. I’m in charge of planning our work

6.Experience of managing a modern production plant

7. Inexperienced and inefficient managers must do their best to improve
8. Our programmers identified what they thought the problem was
9. If a company does not satisfy people’s needs, it will lose
10. In business it is very important to balance the interests of a firm
11. a) poor management.
12. b) careful financial management.
13. c) its customers and suffer great losses.
14. d) with its main workforce.
15. e) the construction company.
16. f) with the interests of customers. g) is essential.
17. h) their professional skills.
18. i) with the software.
19. j) for the whole year.

VII. Put the words in the correct order to make up sentences.

1. thanks, its, project, The, successful, was, start-up, to, innovating …………………………………………………………………………………………………………………. 2. new, to, the, thanks, The, picked, sales, recruit, up ………………………………………………………………………………………………………………….. 3. we, new, a, management, to, In, company, have, approach, this ………………………………………………………………………………………………………………….. 4. department, We, a, strong, have, marketing ………………………………………………………………………………………………………………….. 5. our, have, We, a, noticed, increase, steady, in, selling ……………………………………………………………………………………………………………….
2. The successful start-up was thanks to its innovating project.
3. The sales picked up thanks to the new recruit.
4. In a company we have new approach to this management.
5. We have a strong marketing department.
6. We have noticed a steady increase in our selling.

VIII. Complete the sentences with the correct form of the words in capitals.

1. The company says it cannot cut its prices anymore because it has a _________ to its shareholders. RESPONSE
2. Employees worry that saying ‘no’ to the boss decreases their chances of __________ and promotion. ADVANCE
3. We’ve been quite __________ in setting up incentive schemes; employees are very enthusiastic about them. SUCCESS
4. If this project fails it will affect not only our department, but also the whole __________. ORGANIZE
5. Most business __________ would like to think they know what their customers want. OWN

1. responsibility
2. advancement
3. successful
4. organization
5. owners
6. Listen to the text «Managing Conflict» using http://learnenglish.britishcouncil.org/en/professionals-podcasts/managingconflict and answer the following questions:
7. What is the dispute the people are resolving? a) about a special project b) about pay and conditions c) about personal problems
8. How far do they reach an agreement? a) not at all 19 b) to a certain extent c) completely
9. How successful is the moderator? a) a total failure b) partially successful c) completely successful