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1. Complete the table (10 БАЛЛОВ)

2. Complete the sentences with the words from the box (20 БАЛЛОВ)

1. What reasons do office workers give for being rude?
2. Etiquette is the set of rules for being polite in society.
3. The woman next to me said she couldn’t believe it.
4. Courtesy is the showing of politeness.
5. What reasons do office workers give for their bad manners?
6. “I like you just the way you are,” she asked him.
7. How can we improve our working environment?
8. In formal situations it is a good idea to follow standard rules.
9. Remember to shake hands each time you say goodbye.
10. I had difficulty understanding him, so I told him to repeat what he had said.

3. Answer the questions on the topics (10 БАЛЛОВ)
4. Is leadership a skill or a gift? To my mind leadership is a skill.
5. What is charisma? What does it consist of? Do you know any charismatic people? Charisma is a specialpower that some people have naturally that makes them able toinfluence other people and attract their attention and admiration. Consists of a mixture of what they called ‘affability’ and ‘influence’. I know many charismatic people. My father is a charismatic person.
   What is the best way to manage people in your culture? I believe the best way to manage people is to remember your strengths and weaknesses and to have a clear plan what needs to be done.
6. Why is it important to be aware of cultural differences in communication? Being aware of cultural differences is an important factor for successful intercultural communication.
7. How can hierarchy influence communication? Communication builds relationships, including the working relationships that let people within a company coordinate their efforts for the common good. To avoid overlaps or holes in work that would undermine coordination, growing small businesses eventually have to construct an organizational structure. Not only does the structure establish everyone’s place, but it also establishes a communication hierarchy. That hierarchy rests on the connections established in the structure. These connections dictate formal communication channels.

4. Turn the sentences from direct into reported speech (20 БАЛЛОВ)

1. He said that he hadn’t phoned his uncle for 5 days.
2. He said that birds could fly.
3. The teacher said that he was studying for an exam then.
4. They said that leaves fell from the trees in autumn.
5. They said that they had visited the circus last weekend.
6. Ann said that she would paint the house the next week.
7. He said that he had put the washing in the washing-machine.
8. I said to Jim not to shout at me.
9. Mary asked Ann if she had you got a driving license.

10.Bob asked Tom why he had applied for the job.

1. Open the brackets and put the verbs into the form of the infinitive or gerund (20 БАЛЛОВ)

1. I can’t stand people telling (tell) me what to do when I’m driving.
2. I’d like to learn (learn) to play the guitar.
3. I don’t like people to shout (shout) at me.
4. We expected him to be (be) late.
5. Tom let me drive (drive) his car yesterday.
6. As it was late we decided to take (take) a taxi.

7 .Bob suggested going (go) to the cinema.

8. I can’t imagine George riding (ride) a motor-bike.
9. Would you mind closing (close) the door?
10. I wouldn’t recommend you to stay (stay) at that hotel.

6. Read the text below and write which statements are true and which are false (20 БАЛЛОВ)

Corporate leadership is comprised of the executives and managers who run a company. It occurs when a company foresees ultimate success from the strong leaders that run its daily operations. Leaders themselves are responsible for effectively managing the company’s resources, working with advertising teams and inspiring others to do their best work. They also envision ways to improve the company from the perspective of overall involvement. Ultimately, the actions and decisions of executives are what is referred to as corporate leadership.

It takes both training and talent to be able to take on a role as a leader of a company, whether it’s in a major international firm or a smaller company that deals only at the local level. It also takes certain character or personality traits to be able to thrive in such a high pressure, often cutthroat environment. Adapting to change is one of the most important traits when leading a company. One must be good at talking with people if not precisely charismatic, and public speaking skills are needed for some roles within a company’s leadership.

Corporate leaders know that a customer may leave the company even if they’re content if another company is out there offering a better deal, even on a slightly lesser service. It’s the job of those in a position of leadership to scout the competition. They need to brainstorm and think of ways to make the company constantly better or consistently successful.

1. It is enough to be charismatic if you want to become a leader of a big company. FALSE
2. Advertising teams are inspiring personnel to do their best work. TRUE
3. To attract the customers is not the main task of the leadership. FALSE
4. The actions and decisions of the leaders are the essence of corporate leadership. TRUE
5. Leaders are responsible for motivation of the staff. TRUE
6. A good leader should have a strong character to survive in tough competitions. TRUE
7. Adapting to change is one of the most important traits then leading a company. TRUE
8. To become a good leader you should be charismatic and may not be good at talking with people. FALSE
9. Public speaking skills are needed for conducting negotiations. TRUE
10. Executives and managers form corporate leadership. TRUE