I. Match the words (a-e) to their definitions below (1-5):

a) board of directors

b) ballot

c) apologies

d) AOB

e) to allocate

1. assign roles / tasks to certain people

2. Any Other Business (unspecified item on agenda)

3. item on agenda announcing people who are absent; apologies for absence

4. item on agenda announcing people who are absent; apologies for absence

5. group of elected members of an organization/company who meet to make decisions

 

 

Fill in the table with your answers:

1	2	3	4	5
e	d	c	b	a

 

II. Complete the sentences (1-5) with the words below (a-e):

a) board of directors

  b) ballot

  c) apologies

  d) AOB

  e) to allocate

 

1. I forgot to … someone to bring refreshments.

2. The last item on the agenda is … .
3. Everyone is present today, so we can skip the … .

4. Please fold your … in half before you place it in the box.

5. The … … … meets once a month to discuss the budget.

Fill in the table with your answers:

1	2	3	4	5
e	d	c	b	a

 

III. Read the Resume. Mark the sentences True (T) or False (F):

1. Akiko Tanaka studied in the USA. —

2. She develops new business in small satellite stores. +

3. Akiko Tanaka dealt with customs enquiries and procedures. +

4. She worked as a shop assistant at Sony Corporation. —

5. Akiko Tanaka is fond of swimming. +

 Resume

Name: Akiko Tanaka

Date of birth: 9 October 1976

Address: 1-23 Magame Asakita-ku, Hiroshima Japan

Telephone: 020-7654 3210

E-mail: akiko9999@hotmail.com

Education:

1993-1997 Meikai University, Chiba, Japan.

Degree in International Relations

2001-2002 Britannia School of English, London

Passed Cambridge First Certificate exam in June 2002

Work experience:

2005 – present Natural Group, Tokyo, Japan

A manufacturer and retailer of natural foods and supplements in Japan. Sales Assistant. Advised the main shop’s customers about organic and health foods.

Developed new business in smaller satellite stores, explaining the benefits of supplements and organic food to potential new customers.

1997- 2005 Sony Corporation, Tokyo, Japan.

Administration Assistant, General Affairs Department.
Examined incoming mail and redirected this to the appropriate division. Translated letters (written in English) into Japanese. Customs Clearance Officer, Import Division, Sony Air Cargo. Completed reports (e.g. bills of entry) to facilitate the import of goods from abroad. Dealt with customs enquiries and procedures.

Other skills: good knowledge of Word and Excel, as well as e-mail and the Internet. Advanced knowledge of Japanese; intermediate of English and elementary of Korean.

Interests: swimming.

 

Fill in the table with your answers:

1	2	3	4	5
—	+	+	—	+

 

 

IV. Complete the business letter (1-10) with the word combinations (a-j) from the box (a-j):

a)greatly; b) production process; c) the best plan; d) sincerely believe; e) a pleasure meeting you; f) key members of my team; g) your wants and needs; h) last week; i) be available; j) overview of our services

Company, Inc.

123 Alphabet Drive

Los Angeles, California 90002

15 November 2014

Ms. Susan Smith

Supervisor of Product Development

Pet Supply Provider, Inc.

472 Canine Road

Los Angeles, California 90002

Dear Ms. Smith,

It was (1) ___________ at the conference (2) ________. As we discussed, I (3) ______________ that the new product, invented by Company, Inc. can (4) _________ streamline your (5) ________________. If you are still willing, I would like to bring some of the (6) _______________________ along with me to meet with you at Pet Supply Provider, Inc. We would like to give you an (7) ___________________ and discuss with you (8) _____________ to suit your needs.

Meeting in person would allow us to fully evaluate (9) __________. Our team is available to meet any time this week or next. Please let me know, at your earliest convenience, when you would (10) ____________________.

Cordially,

Sam Brown

Vice President of Company, Inc.

Fill in the table with your answers:

1	2	3	4	5	6	7	8	9	10
e	h	d	a	g	f	j	c	b	i

 

V. Match the professions (1-10) to their definitions (a-j):

1. сashier

2. broker

3. manager

4. branch manager

5. programmer

6. supplier

7. insurer

8. financier

9. courier

10. steward

 

a. someone in charge of a particular branch of a bank shop in a chain of shops

b. someone whose job is to manage part or all of a company or other organization

c. someone who buys and sells shares in companies for other people

d. someone whose job is to receive or pay out money in a shop

e. someone whose job is to provide a particular product

f. someone whose job is to write computer programs

g. someone whose job is to take packages somewhere

h. someone whose job is to provide insurance

i. someone who controls or lends large sums of money

j. someone who protects something or responsible for it, especially something such as public property, or money

Fill in the table with your answers:

1	2	3	4	5	6	7	8	9	10
D	C	I	A	F	E	H	J	G	B

 

VI. Match the beginnings (1-10) to their endings (a-j) to make sentences:

1. Over the past three years D	a. to use their initiative.
2. We are encouraging people A	b. which we all follow.
3. We want to empower employees C	c. so we delegate responsibility.
4. And a happy team F	d. we’ve changed the company culture here.
5. We hope that there is no H	e. with a 48% share of consumer spending.
6. The firm has a strict code of conduct B	f. is more productive.
7. We are the market leader E	g. to be stimulated — not stressed.
8. We also want our people G	h. racial or sexual discrimination.
9. To keep quality high J	i. in a just-off-time basis.
10. We supply parts to car manufacturers I	j. we do spot checking throughout the day.

 

Fill in the table with your answers:

1	2	3	4	5	6	7	8	9	10
D	A	C	F	H	B	E	G	J	I

 

 

VII. I. Look at the statements below and the description of events A-D:

Which job advertisement (А, В, C or D) does each statement 1-7 refer to? For each statement 1-7 mark one letter (А, В, C or D).

You will need to use some of these letters more than once.

 

1. There is no charge for this event.

2. You will have to share a room if you attend this event.

3. This event will be useful if you have a number of people working under you.

4. If you want to learn how to get on in your career, go to this event.

5. If your job involves documents in foreign languages, this event will interest you.

6. This event is of particular interest to people who work in financial institutions.

7. This is the course for you if you want to learn about organizing events.

A. Personal Assistants. This event is of particular interest to senior secretarial staff working in specialist areas, including banking, accountancy, investment and stocks and shares. Seminar topics include technical report writing, machine translation and interpreter skills. There will also be workshops in specific computer-related areas, including graphics packages and the use of spreadsheets and databases. Please note that the fee covers all seminars, one workshop and all course materials.

B. Business Communications. If you are ambitious, this course is for you! It is designed for PAs and Private Secretaries who want to improve their presentation skills, to gain added confidence through assertiveness training and to learn about the latest developments in office technology. The course also includes a session on further opportunities for professional training. Conference fees include accommodation in twin-bedded rooms, all meals and transfer to and from the conference centre.

C. Senior Secretaries. This event offers an opportunity for Executive Secretaries to keep abreast of developments in their field, to gain an insight into the changes influencing their roles, and above all to demonstrate ways of developing their careers. The key issues to be covered include: dealing with change, managing staff, setting up in-house training programmes and personal career planning. The cost of the two-day conference includes all course notes, refreshments and lunch.

D. Executive Secretaries. This event provides an opportunity to broaden your business contacts and to gain practical advice from experts in such areas as choosing the best office products, staying abreast of developments in business technology, and planning successful conferences, trade fairs and exhibitions. Experts will also be on hand to advise on effective purchasing practices and ways in which to increase the efficiency of your office. Admission is free, but you are advised to book early as places are limited.

Fill in the table with your answers:

 

1	2	3	4	5	6	7
D	B	C	B	A	A	D

VIII. Listen to the text «Money can buy happiness»:

 http://www.breakingnewsenglish.com/1604/160411-money-happiness-l.html

Mark the sentences True/T or False /F

1.	This news is about a song sung by the group the Beatles.	T / F
2.	A study into happiness and money was done by Cambridge University.	T / F
3.	Researchers said money made 625 people unhappy.	T / F
4.	Researchers said buying the right things can make people happy.	T / F
5.	A researcher said the study would not change our ideas about money.	T / F
6.	The researchers said the study would help Internet companies.	T / F
7.	A researcher said spending money was not very important.	T / F
8.	A researcher said spending money was as important as finding a job.	T / F

 

 

Fill in the table with your answers:

1	2	3	4	5	6	7	8
T	T	F	T	F	T	F	T