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Task 1. A customer has completed a tour reservation form on you travel agency webpage. Write an-email confirming their holiday booking.

 To: topic@wonderfulhotel.org
From: Luis McDirt
Subject: Booking 3 nights next week

 Dear Sirs,

I would like to reserve an accessible single room for thre nights with breakfast on the 17 and 20 of March. Could I have a quiet room with a view if possible, please?

I will arrive at about 9 p.m. and I have an early meeting the next morning, so please could you leave an iron and ironing board in the room?

I have a promotional code (II278559). Please can you confirm that it is £50 per night with breakfast included?

Please could you confirm the booking? Let me know if you need any further information.

Many thanks.

With kind regards,

Luis McDirt

 Task 2. Imagine that you work as a travel specialist for Iskandria and receive the following reservation enquiry.

Rearrange the following phrases to complete an e-mail, confirming Martin Aaron’s holiday booking.

Task 3. Write an email reply to Tom Jackson confirming his booking details with Iskandaria.

You have booked a 7-day Gran Canaria tour for him and his wife. They fly from Edinburgh Airport on 11 May and return from Las Palmas International Airport on 18 May. The adult fare is $980 per person. Children travel with 30% discount. The package includes half-board accommodation at Gran Canaria Park Inn Hotel

 To: Mr Tom Jackson

Fax 007 585 52888666

 Thank you for choosing Iskandaria. We are delighted to confirm your reservation details as follows:

 Confirmation No: 566658

 Name: Mr Tom Jackson

 Arrival: 11 May 2021

 Departure: 18 May 2021

 Room type: half-board accommodation at Gran Canaria Park Inn Hotel

 The adult fare: 980 per person

 Account can be settled by credit cards VISA, MASTER, DINERS.

 Payment in cash in euros only.

 We look forward to meeting you at our hotel.

TOURISM INDUSTRY IN RUSSIA

Historical and cultural natural heritage is one of the most attractive tourist resources in Russia. Russia is traditionally perceived as a country that has made a huge contribution to world culture.

The basis of the historical, cultural and natural potential of Russia is formed by such objects as museums and museum-reserves; national parks; historical towns and settlements. An important role in the formation of the cultural potential of Russia and the development of tourism is played by movable monuments stored in the funds of museums.

Hospitality, or the sphere of hotel and restaurant business, is an industry that is a leading factor and base of tourism. The market of hotel services provided at the level of Western standards began to take shape in Russia since 1993.

Transport service for tourists is one of the constituent parts of the tourism industry. Currently, the tourism market is not in a very favorable situation.

Nevertheless, the development of domestic tourism is currently in its infancy for many reasons. First, it is unprofitable for travel agencies to show Russia to Russians. Secondly, the level of prices for accommodation facilities is quite high despite their low comfort. Thirdly, the population of Russia is not sufficiently informed about the tourist and recreational opportunities of the country’s regions. Fourthly, travel companies have problems when working with organizations of a sanatorium-resort complex.

At the turn of the millennium, tourism has become a profound socio-economic and political phenomenon, significantly affecting the world order and politics of a number of states and regions of the world.

In the field of tourism, the interests of culture and transport, security and international relations, ecology and employment of the population, the hotel business and the health resort complex are closely intertwined. This industry is of great importance for the state as a whole, constituent entities of the Federation, municipalities, as well as an individual in particular.

Russia cannot yet boast of such results, but the development of the tourism industry in the country is proceeding at a rapid pace. The domestic tourism industry began to qualitatively change and acquire the features of a dynamic, efficient and civilized sector of the economy. The attitude towards tourism on the part of the regional authorities and the Government has changed. An increasing number of Russians prefer to rest in their country.