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To: Purchasing Manager
From: Manager
Date: 01 May
Subject: Heating and cooling systems for the warehouse

Today I have investigated the three new heating and cooling systems for the warehouse.
The first system has the lowest price. The annual running cost (based on energy use) is 4100 Euro. As for guarantee, it is only one year. The cost of service contract is also low, only 850 Euro per year.
But I think that this system doesn’t suit our company.
The second system has a higher price and annual cost. But the guarantee is also higher. The cost service contract is 950 Euro per year.
But I doubt the ability of this system.
The third system, to my mind, is the most useful and the most appropriate for our company. The purchase price is 28950 Euro, the annual running cost is 2900 Euro, but the guarantee is 5 years. The cost of service contract is 950Euro per year.
In conclusion, I would recommend the third system as a suitable system from a technical point of view.
VOCABULARY
21. Persuasive
22. Customer
23. Disrupted
24. Brand
25. Remuneration
26. Significantly
27. Considerate
28. Debtors
29. Refunds
30. Joint venture
SKILLS
11. e
12. c
13. h
14. a
15. i
16. d
17. J
18. b
19. F
20. G

41. Surprised
42. An exception
43. From more than
44. Was caused
45. From analysts’
46. Were much higher
47. Everything goes
48. About profit
49. Would be
50. Cars sales to rise
Reading
a) Not to make-up, yes to moisturiser and shaving 39
b) Use an arrivals lounge 40
c) Plan your schedule 31
d) Pack efficiently 34
e) Take the right technology 32
f) Don’t work on the plane 35
g) Wear the right clothes 37
h) Take time to readjust 38
i) Fly business, drink water 36
j) Keep fit 33