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Задание 1 Fill in the gaps with the words and expressions

1 A chef is a person in a restaurant who manages the kitchen and kitchen staff.

2. A housekeeper is in charge of linen, decoration and general cleanliness of the hotel.
3. The sales department also arranges the hotel promotion which involves advertising and publicity
4. A doorman receives guests, opens the door, orders taxi-cabs etc.
5. A concierge must be fluent in several languages and have an outgoing personality.
6. The personal department deals with hiring and firing.
7. A bellboy must assist the guest with his luggage and run errands for him.
8. As for the external sales, they deal with prospective customers.
9. The maids do the make-up after a night’s occupancy.
10. Hospitality is a combination of tangible and intangible goods.
11. The accountants in the back of the house match costs and revenues
12. A maitre d’hotel — a person in a restaurant who meets and seat customers in a dining room.

 (12 баллов)

Задание 2. Match the jobs (1-8) with the duties (A-H).

(8 баллов)

Задание 3. Write the hotel employee’s position  corresponding to each description.

1. Someone has to make sure that everything in the guest’s rooms is in order. Hotel Manager
2. Mr and Mrs Murphy would like to discuss arrangements for their daughter’s wedding reception. Wedding Coordinator
3. The guests’ bills need to be prepared. Accountant
4. The sheets and towels have to be taken upstairs. Maids
5. The busy summer season is approaching and more staff are required. Additional staff
6. This letter booking two rooms for next month needs a reply. Reservationist
7. Someone has to welcome guests and complete the registration form. Front Desk Clerks
8. Someone has to prepare early morning teas. Kitchen staff
9. A lady on the telephone wants to know if there is a room available at the weekend. A client / tourist/customer

(9 баллов)

Тема «Средства размещения»

Задание 7. Read an extract from a brochure from the city tourism board. Choose the correct answers.

Lodging in Belleview

There are many activities for visitors to Belleview, including shopping, sight-seeing and fishing. But where do visitors sleep?

Some visitors enjoy the outdoors. They pitch tents and go camping at a campsite. Or they stay in lakeside cabins. Tourists on a budget stay in our youth hostel. We also offer budget ratings. The local bed and breakfast is comfortable and cozy. It’s perfect for a romantic getaway. Some holidaymakers want to relax. They like to stay at our resort. A nature-friendly eco-resort is also available.

1. What is the passage mostly about?
2. the difference between resorts and eco-resorts?
3. where to stay on a budget
4. different places for visitors to stay
5. a description of a resort
6. According to the passage, where can tourists on a budget stay?
7. a lakeside stay a bed and breakfast
8. an eco-resort d. a youth hostel
9. What is probably true about a man who rents a cabin?
10. He wants to be around other people.
11. He enjoys the outdoors.
12. He has never stayed at a resort.
13. He is on a romantic getaway.

                                                     (3  балла)

Задание 8. Write a word that is similar in meaning to the underlined part.

1. The family visits the mountains and rents a log house. cabin
2. The French Riviera has many places for resting and relaxing. resorts
3. Elizabeth is on a budget. She rents a room in a roadside hotel. motel
4. Many vacationers stay at nature-friendly places. eco-resorts
6. Frank likes nature. He stays at a place to put up a tent. campsite

(5 баллов)

Задание 9. Match the following descriptions with the types of hotels given in the box.

1. It is built specially to provide a service to motorists. motel
2. It provides accommodation for people going to or coming from other countries, usually only staying for one night. Guest house
3. It is situated in a place where tourists like to stay, often near the sea. Guests may stay for a week or two, and usually book in advance. Resort hotel
4. It provides facilities for large meetings and conferences, with a lecture theatre and exhibition facilities. Congress hotel
5. It is often situated in a town center, and provides accommodation for traveling businessmen, staying only one or two nights. Commercial hotel
6. It provides low-priced accommodation, usually on a small scale, for holiday visitors or for long stay guests. hotel
7. It is situated in pleasant scenery, and provides comfortable but informal accommodation for people who want to relax in a quiet place. Country house

• баллов)

Задание 11.Match  the terms with the definitions of room types.

• баллов)