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Задание 1. Вы встретили своего делового партнера на железнодорожном вокзале в 6 часов утра. Составьте small talk.

G: Let`s go into the main question of our today`s discussion. I expect you want to discuss our new contract.

D: That`s right. Have you seen our latest price-list?

G: Yes, we have. There is only one thing in it our parties can`t agree to. That is the 5% increase in the price.

D: Well, you must try to see the price from our point of view. Over the past three years metal prices have gone up. Besides because of the new labour contract, we had to increase wages. Therefore we had to increase the price of our machine-tools.

G: Yes, we have taken this into account and yet your prices seem to be high. We have been in business with your company for a long time and we hoped you would offer us better terms.

D: I suppose if you could accept consignment (deliveries) by installments in the current year we would reduce the price by 2%.

G: That is fine, thank you very much.

D: Are you happy with the new terms and conditions of our future contract?

G: Yes, quite.

D: Then I think we can start drawing up our contract.

 

Задание 2. Какие техники используются для:

  • для прерывания деловой беседы, The conclusion is.., So we have decided…
  • уточнения высказываний партнера Do you mean that… Would you like to tell that..
  • завершения делового разговора It’s been great talking with you. It was nice meeting you, Mr. Jackson.

Приведите по два примера по каждой ситуации

Задание 3. Используя иллюстративный материал и интернет-источники заполнить таблицу по образцу:

Вид делового письма Клишированные фразы
1.    Enquiry letter.

2.    Complaint letter.

3.    Reply letter.

4.    Application letter.

5.    Acceptance letter.

6.    Refusal letter.

7.    Thank you letter.

8.    Commercial letter.

 

1.    Could you tell me?

2.    I am writing to complain…

3.    In reply to your letter..

4.    I am writing to apply..

5.    I am pleased to accept you offer..

6.    I am sorry..

7.    We would like to thank you for…

8.    I would highly appreciate…

 

Задание 4. Соотнесите название письма и цель его написания:

Вид письма     Цель его написания
1.    invitation letter 2 1.    to motivate interest
2.    letter of gratitude 4 2.    to invite
3.    motivation letter 1 3.    to give more information
4.    letter of reference 5 4.    to express thanks
5.    cover letter 3 5.    to recommend somebody

 

Задание 5 Расставьте блоки письма в правильном порядке

 

1.    Dear Dr. Golidyaev,
2.    On behalf of the Committee of the IV International Symposium we are glad that you will be a speaker during out Symposium.
 
3.    In order to provide you with high quality simultaneous interpretation of your report during the Symposium we kindly ask you to provide us with the abstract of the article.
4.    Thank you very much in advance.

5.    Sincerely,

6.    Anna Bell

7.    Symposium producer

8.     tel. 678 099088

Задание 6. Соотнесите блок письма с его названием

a) In case you have any further questions please contact me via phone. Г а) прощание
b) May 14, 2017 Б б) дата
c) Yours fauthfully, А в) тема электронного письма
d) Delivery details, order # 67-90K В г) формула этикета

 

Задание 7. Расставьте в тексте запятые

1) Dear Mr. Petrov,

I am writing to inform you, that your order has been processed. However, it is not possible to make the delivery on time.

Best wishes,

Anna Bell

2)Dear Sir,

I am sending you booklets price lists and sample photos.

Bearing in mind your request, I have attached our last proposal as well.

Sincerely,

Petr Bell

 

Задание 8. Замените просторечия, профессиональный жаргон, сленг и неполиткорректные выражения на выражения, приемлемые в деловой переписке

Dear Ms Kristy,

I am writing to inform you that the steward Keenly seems to be incompetent for this position.

I would like ask the HR to offer us another man for this position.

Sincerely yours,,

Mr Chris Hates

 

Задание 9. Напишите короткое деловое письмо на любую тему, используя следующие выражения

in charge of, in short supply, win-win situation, multi-task, keep pace

 

I am writing to apply for the post of a junior manager at an advertising agency advertised on the website www.managers.com. I am looking for a job in advertising and I hope my application will be of interest and it will be win-win situation for you. Next year I am going to complete my Master’s program at university specializing in Public Relations.  I have four years’ experience as a personal secretary to an advertising manager. I should mention that I am keen to continue working in this industry. I am ready to be in charge of many tasks and be multi-task. I should tell that I keep pace and know modern technologies which are in short supply.

I enclose my CV and I am ready for an interview any day after 1 March and ready to work from 10 March.

Sincerely yours,

Igor Petrov

 

Задание 10. Запишите следующий текст, используя как можно больше сокращений

  1. a) The CEOof the GreatHouse LLCwent to the MD and told off the CMO for bad and ineffective advertisements.
  2. b) For the attention ofMs James. The letter I received was withoutany attachments. I need these invoices as soon as possible. Please respond.

 

Задание 11. Запишите следующий текст, заменяя грамматические сокращения на полные формы

  1. a) Dear Mister Rabbits, I amdelighted to invite you to join our conference. I will bebe honored to see you among our speakers. During the first day you will get 30-minute section for your workshop. In case you can not attend the meeting please contact me as soon as possible.
  2. b) I amwriting to inform you that I have notreceived the invoice you sent on May 13. I am afraid some misunderstanding has If it is spossible, could you please send the invoice again?

Задание 12. Напишите все возможные варианты обращения к:

а) адресату, пол которого неизвестен Dear Sir or Madam

б) адресату, имя которого неизвестно Dear Sir, Dear Madam

в) нескольким адресатом мужского пола Dear Sirs

в) нескольким адресатом женского пола Dear Madams

г) нескольким адресатам мужского и женского пола. Dear Sirs and Madams

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