1.Could I have the data by the end of the week, please?

Not at all b) Certainly c) Don’t worry

 

2.I could bring the files to your office

a) Thanks – that’s very kind of you b) Yes c) Not at all

 

Would you like another cup of tea?

a) Not at all b) Not just now, thanks c) No, I don’t

 

4.Can you give me a lift to the station, please?

Not at all b) Of course c) Don’t worry

 

Let me show you to the conference room

a) Of course b) Don’t worry c) No, I don’t

 

Would you send this by express courier,

a) I’m afraid not b) Not just now, thanks c) No, I don’t

 

Thank you very much

Not at all b) Certainly c) Don’t worry

 

Let me borrow your magazine to read?

a) I’m afraid not b) Not just now, thanks c) No, I don’t

 

Would you like to sit down?

a) Of course b) You’re welcome c) Thank you

 

Please give me your phone number

Not at all b) Certainly c) Don’t worry

 

 

 

Use the correct word in each sentence form the words below. (20 БАЛЛОВ)

 

                                                                      

1) Russians are a very demonstrative people, and public body ________ contact is common.

2) ______ business meetings generally begin on time.

3) Understanding _______ Nonverbal language can help you improve your negotiations skills.

4) Body language is a __________ physical form of communication.

5) John is a very polite person both _____ at home and _____at work.

6) Anna is modern __________ she didn’t like Victoria’s table manners.

7) Did the boss say __________ he would be late?

8) The professor told _______________ us that sand was used to make glass.

9) Politeness is often linked to education _____________.

10) We are more polite to people who are above us in the organizational hierarchy _____________.

 

 

Answer the questions on the topics (10 БАЛЛОВ)

вопросы по теме (5 предложений)

 

What are the possible reasons for cultural misunderstandings? The possible reasons are different cultures, education and ideas.

Why is it important to be aware of cultural differences in communication? It is important to be aware of cultural differences in communication in order not to hurt the people of other nations.

How can hierarchy influence communication? Hierarchical communication canalso help to prevent conflicts between people.

What is the difference between Western and attitudes towards time? I think that Eastern attitudes is more conservative that Western attitude.

Why is punctuality important for businesspeople? Punctuality is important for businesspeople because it prevent from making mistakes.

 

Do grammar exercises. Turn from direct into reported speech

грамматика (15 предложений) (30 БАЛЛОВ)

 

“I can’t find my bag”, she said. She said she couldn’t find her bag.

“They are working in the garden”, he said. He said they were working in the garden.

“When did you get married?” she asked us. She asked us when they had got married.

“I’ll go shopping tomorrow”, he said. He said he would go shopping the next day.

“I bought a new car last week”, he said. He said he had bought a new car last week.

“Tell me about yourself”, she asked. She asked me to tell about myself.

“Can I paint the house myself?”, Ann asked me. Ann asked me if I could paint the house myself.

“I’ve put the washing in the washing-machine” he said. He said he had put the washing in the washing-machine.

“Is a giraffe bigger than a mouse?” Tom asked me. Tom asked me if a giraffe was bigger than a mouse.

“Don’t be rude, Jane”, Tom told. Tom told Jane not to be rude.

“How long have you not phoned your uncle?” he asked me. He asked me how long I had not played my uncle.

“Make up a sentence”, the teacher asked. The teacher asked to make up a sentence.

“Hi was studying for an exam now”, the teacher said. The teacher said he had been studying for an exam then.

“Leaves fall from the trees in autumn”, they said. They said leaves felt from the trees in autumn.

“We visited the circus last weekend”, they said. They said they had visited the circus last weekend.

 

Read the text below and write which statements are true and which are false. (20 БАЛЛОВ)

 

One of the stories that the knights used to tell as an example of politeness was about Julius Caesar. Once when he was entertained for supper by a poor peasant, the man gave him a dish of pickles to eat, thinking that they were the sort of vegetables that a highborn officer would like. Caesar showed his politeness by eating the whole dish of pickles and pretended to like them, although they burnt his mouth and disagreed with him considerably.

In Spain, you ask a man the way-he does not merely point it out, but takes off his hat, bows, and says that it will be a great pleasure to him to show it, and walks with you till he has set you properly upon it. He will take no reward.

A Frenchman will take off his hat when he addresses a stranger, even when he asks a policeman the way.

The Dutch fishermen, big and brawny as they are, take up the whole street when walking down it. But when strangers come along they stand to one side, and smilingly take off their caps as he passes.

A lady told me that when in one of the far west Canadian townships she met a group of wild-looking cowboys walking down the street, she felt quite alarmed. But as they got near they stood to one side, and took off their hats with the greatest respect, and made way for her.

 

1) A poor peasant was entertained for supper by Julius Caesar. True.

2) Caesar showed his politeness by eating two dishes of pickles and pretended to like them. False.

3) French will take no reward. False.

4) A Frenchman will take off his cap when he addresses a stranger. True.

5) When a Frenchman asks a policeman the way he put his hat off. False.

6) This text is about people’s manners in different countries. True.

7) The Dutch fishermen take up the whole street when walking up it. True.

8) A lady told me about the far east Canadian townships. True.

9) A group of wild-looking cowboys walking up the street took off their hats with the greatest respect. True.

10) A group of wild-looking cowboys made way for a lady. True.