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EXERCISE 1. Напишите правильные приветствия и завершающие фразы, если получателями письма/факса являются:

1. Директор книжного магазина (The Manager of a bookstore) Dear Sir, Sincerely yours

2. Леона Кассиани, секретарь управляющего компанией «A. Smith & Co., Ltd» (Ms Leona Cassiani, secretary to the Production Manager of A. Smith & Co., Ltd) Dear Ms Kassiani, Sincerely  yours

3. Компания «Birmingham Travel Ltd» (Birmingham Travel Ltd) Dear Sir or Madam, Sincerely  yours

4. Компания «Messrs A. Robinson & Sons» (Messrs A. Robinson & Sons) Dear Sir or Madam, Sincerely  yours

5. Джеймс Бенсон, управляющий по экспорту (James Benson, Export Manager) Dear Mr. Benson, Yours faithfully

6. Мэри Дженкинсон, директор—администратор компании «Industrial Engineering plc» (Mary Jenkinson, Industrial Engineering plc) Dear Ms Jankinson, Yours faithfully

7. Компания «America Today Inc» (America Today Inc) Dear Sir or Madam, Sincerely yours

8. Джон Гринуэй, Ваш добрый знакомый (John Greenway, a good friend of yours) Hello John, Best wishes

EXERCISE 2. Напишите даты так, как это принято в английском деловом письме:

1. 1.11.2021 November 1, 2021

2. 14.5.2021 May 14, 2021

3. 2.2.2021 February 2, 2021

4. 7.3.2021 March 7, 2021

5. 21.10.2021 October 21, 2021

6. 3.7.2021 July 3, 2021

EXERCISE 3. Rewrite these sentences so that they are suitable for a business letter. Use the words in brackets.

a) That is impossible.

unfortunately/would not/possible

Unfortunately, it would not possible.

b) I’m sorry for troubles and waiting a letter from you.

apologise/inconvenience/look forward/hearing

A apologise for inconvenience. I am looking forward to hearing from you.

c) We’re happy to tell you that we can give you the items you want.

(pleased/inform/supply/require

We are pleased to inform that we can supply items you require.

d) I want you to return the money we paid for the order.

best solution/refund/price

The best solution is to refund the price.

e) The goods will be sent the way you like.

dispatched/accordance/your instructions

The goods will be dispatched accordance to your instructions.

f) I’m sorry. I can’t come to the event.

regret/attend/occasion

I regret not attending the occasion.